Who is Pole To Win?
Pole To Win was launched in 1994 as Japan's first independent test outsourcing company. We have since grown to become the leading global innovator of quality assurance, technology and language solutions from over 30 locations worldwide.
Our name is derived from car racing. Pole Position drivers do not compete against other drivers to get ahead. They lead the race and set the bar for others to compete against them.
Pole To Win mirrors this by approaching our work with proactive planning and quality forethought in the service areas of Quality Assurance, Quality Engineering, Customer Experience, Localization, Talent Acquisition and Audio Production.
Your best chance to win.
Their approach and commitment is unwavering. Their experience is vast, which is what makes them a leader in the industry.- Major interactive entertainment media publisher
Industry Partner with
Personal and professional integrity is our guiding principle. We are honest, authentic, transparent, and ethically sound.
We have unwavering loyalty to our DNA, our culture, our values and ourselves
- People Focused
We build people and their careers. We actively turn to our team mates for counsel, inspiration, and diverse perspectives. We intently build and preserve relationships founded on mutual respect.
- Client Committed
We exist to put our clients and their customers in pole position. Our primary goal is to advance our clients' businesses and their customers' satisfaction.
We create incredibly unique solutions for our clients. We set the bar for generating imaginative and effective solutions for the most challenging problems. We move with speed and agility.
We love what we do.
Our service lines include:
Quality Assurance | Quality Engineering | Localization | Translation |
Customer Experience | Talent Acquisition | Audio Production
Since 1994, Pole To Win has been providing outsourced Quality Assurance, Customer Experience and Localization Services to the Interactive Media, Internet of Things (IoT), Technology and e-Learning markets.
Pole To Win and SIDE
With the acquisition in 2015 of the renowned,
award-winning voice production and audio services provider SIDE,
Pole To Win is firmly established as a creative and technical powerhouse across the
international software and interactive entertainment media sectors.
Dedicated Executive Team
As CEO of Pole To Win International, Teppei Tachibana is recognized as a diplomatic and trustworthy leader who has unwavering loyalty to our heritage, culture, and values.
Teppei became President and CEO of Pole To Win America, Inc. in 2009 when Pole To Win opened its first overseas studio. Since then, he has grown the company from a single studio in one country to 31 studios across nine countries, having pulled all overseas studios under one holding company in January 2016.
Teppei conducts and takes on greater responsibility for overseas tasks at all Pole To Win’s offices. He is widely known as a leader with a strong focus on honesty and integrity. These guiding principals are at the core of his business strategy for Pole To Win.
Teppei promotes a culture of fun throughout Pole To Win. He loves the business and inspires the same passion from employees.
He holds a Bachelor of Arts in Foreign Studies from Tokyo University of Foreign Studies.
Teppei spends his time outside of work with his family and three cats. He enjoys finding great places to eat and loves to try almond croissants and scones in different cafes. He is passionate about reading a vast range of books and articles in order to expand his worldly knowledge.
President & COO
As President & COO of Pole To Win International, Deborah Kirkham is recognized as an engaged leader who consistently looks for faster and more effective ways to achieve corporate goals and operational efficiency. She is an agile leader, building high performing teams while transforming business processes and human resources to achieve demanding financial and operational goals.
Deborah has successfully driven profitability and double-digit growth at Pole To Win. With a highly motivated global Executive Team focused on the continual cultivation of a world-class service culture, Deborah’s leadership continues to open new territories, venture into new business verticals, and put Pole To Win’s people, clients – and their customers – in Pole Position. She fiercely upholds the belief that Pole To Win’s employees are its greatest asset.
Deborah has also been successful in previous senior management roles for a number of established industry leaders including Sega, Check Point, LucasArts and Bandai Namco. She holds a Bachelor of Arts degree in Russian Literature from the University of California.
A resident of Marin County, CA, Deborah gets immense pleasure from hiking the surrounding mountains, canyons and forests with her family at every available opportunity.
Masaru 'Mikey' Harada
EVP & CFO
Mikey joined Pole To Win in 2009 as Head of the Overseas Business Division and was responsible for the global expansion of the company. He has been involved in acquisition and subsidiary creation as part of Pole To Win International.
As Executive Vice President and Chief Financial Officer, Mikey oversees finance, accounting, legal and other administrative matters. He is a valued knowledge resource on culture, business, law, finance and people.
With over 25 years in management, international business development and sales and marketing for software and security systems, Mikey has a deep understanding of the software development lifecycle. He has worked at Director level of SurfControl and ASCII Solutions and led ASCII Solutions to an Initial Public Offering.
He holds a Bachelor of Engineering degree from the Aoyama Gakuin University in Tokyo.
Away from work Mikey regularly visits wineries, throughout California, with his wife. He notes that the meaning of his first name 'Masaru' is 'win' and, as such, he is delighted to be giving clients the best chance to win.
VP, Chief of Staff
Marion has grown as a manager and leader throughout her career which spans 24 years in a corporate organization followed by the last 5 years in business outsourcing.
In her time at Pole To Win, Marion has utilized her skills in managing people and performance in order to exceed business objectives and customer expectations.
As Pole To Win's Vice President, Chief of Staff (to the President), Marion provides a broad range of high-level strategic counsel and initiative to the President/Chief Operating Officer, the Executive Team and the PTWI Board of Directors. Her wide remit includes the development of complex and innovative solutions for a range of business needs, identifying growth opportunities, and driving operational initiatives. She oversees P&L analysis and the reporting of operational and financial goal achievements to drive profitability across all studios.
Outside work, Marion enjoys spending time reading and watching football. She lives in Glasgow with her husband and three children.
SVP Sales & Marketing
Becky Walker has enjoyed 31 years of success in the games and interactive technology markets. Her key values are professionalism and excellent customer service which she has implemented across all areas of the business including distribution, publishing, marketing and development.
Becky began her career in 1985 with British video game publisher US Gold, later to become Square Enix. She continued her work with games and educational publishers including Ubisoft, Europress Software, Gremlin Graphics and Empire Interactive.
Over the past seven years, Becky has focused her efforts on outsourced quality assurance, customer experience and localization services. Her in-depth knowledge of the industry gives her an excellent understanding of the specific needs and requirements across all market sectors. Her specialism is partnering with clients to create bespoke solutions to exceed their expectations.
Outside work, Becky enjoys travelling, keeping fit, and spending time at home with her husband in the Yorkshire Dales, UK.
VP Finance & Legal
As Vice President in Finance and Legal, Rukhshana Billimoria manages Pole To Win’s financial reporting, and analyzes performance indicators and operating results. Previously she held a similar role at e4e Interactive Entertainment until its acquisition by Pole To Win International in 2012.
Rukhshana also oversees consolidation activities, investor relations, funds management, audit and taxation across the US, UK and India. She holds a graduate degree in Commerce and she is a qualified CPA.
VP Financial Strategies
Gopi is an experienced professional in finance, strategy, legal and technical matters. In the past two decades he has held leadership and managerial roles in Fortune 500 companies, mid stage companies and start-ups.
His strengths are in strategic finance, mergers and acquisitions, organization development, multi-functional operational matters, and corporate and intellectual property legal matters. He has a proven track record of helping companies drive growth and increase bottom line profitability.
Gopi's industry expertise is broad ranging including technology, SaaS, consumer products, digital and electronic commerce. He firmly understands and respects the cultures and values of companies and is constantly looking to create and develop sources for revenue.
He has an MBA (Finance) from Wharton and, in addition, he has MS (Mechanical Engineering) and Juris Doctor (Corporate Law, IP Law and Corporate Taxation) degrees from other universities.
Gopi fills his free time playing golf, and following sports in the Bay Area especially basketball and the Golden State Warriors. He enjoys spending time with his family and volunteering for Bay Area social causes.
VP Human Resources
As VP of Human Resources Stacy is deeply enthralled in Pole To Win's focus on people and development. She has spent over 15 years studying human behavior and has worked as a respected human resource leader, employee relations consultant and call center talent acquisition expert.
Stacy’s broad experience was developed working at Senior and Executive levels for global publically traded and privately held firms. She is an authority on employee engagement, coaching, development and employee retention. Her career also includes extensive experience in system integrations, BPO, acquisitions, call center management, leadership, compensation, benefits and compliance.
Stacy’s qualifications include Professional in Human Resources (PHR) and a Bachelor’s Degree in Business Administration.
Stacy's time outside work is often spent cheering on her beloved St. Louis Cardinals, indulging her creativity through painting, or giving back to the community by volunteering with her local radio station and humane society.
As Vice President of Operations Brian oversees global operations throughout PTWI. He is a results driven professional who is a valued knowledge resource in designing solutions, analytics, global implementations and leading international teams.
Brian joined Pole To Win in 2016 and is recognized as a tenacious and insightful leader.
He previously held executive positions with Arvato Bertelsmann, iPacesetters and ACCENT Marketing. He holds a Bachelor of Science degree in Economics.
Brian is addicted to CrossFit and enjoys catching a WOD at a local Box while traveling throughout the world.
As Vice President of Technology and Information Security Jim oversees all aspects of Information & Network Technology and Information Security across the Pole To Win International studios. With over 30 years of experience in the Technology and Security industries, Jim has implemented and managed high volume, high availability Data Centers, Contact Centers, and Software/Game Testing facilities for numerous organizations including Hewlett Packard, Microsoft, Walt Disney Internet and Volt Information Sciences.
Jim is a Certified Information Security Manager (CISM) and a Six Sigma Green Belt. He is a graduate of the School of Applied Aerospace Science with a major in Security and Cryptography.
VP Global Administration & Procurement
As Vice President of Global Administration and Procurement, Sumanth oversees maintenance, administration and purchasing at an executive level.
Sumanth has over 17 years of senior administration experience and has implemented his skills in business process re-engineering, project management and resource management to contribute to Pole To Win’s mission to give its clients the best chance to win.
His previous roles included managerial positions in Mondovi Motors, MphasiS Ltd, Quadrile Management Services, WNS Global Services and e4e Healthcare Business Services.
Sumanth regularly travels around the countryside with his family and enjoys nothing more than spending quality time with his children.
Michihiro (Mitch) Suzuki
As Corporate Secretary, Mitch regularly works with the CEO in order to plan and implement effective management schemes and procedures. He is recognised as a leading figure in the creation of Pole To Win International.
Mitch has been with Pole To Win since 2011 where he has worked in various executive roles and contributed to the sustained growth and evolution of the company.
Prior to joining Pole To Win, Mitch’s managerial experience was developed in previous roles in Oki Data Corporation, Oki Electric Industry Co, Ltd and Sanki Engineering Co, Ltd.
He holds a Bachelor of Arts in International Relations from Nihon University.
Outside of work Mitch can be found on the golf course or indulging in his favourite literature. He enjoys travelling and visiting as many new destinations as possible. In particular, he likes to visit his children who are working and studying in Japan.
Senior Director, Global Audio - SIDE
As Senior Director, Global Audio Andy oversees strategy and corporate growth of SIDE. He is a respected and approachable Director who uses his leadership skills and business acumen to drive the global development of the business.
With a love of audio and a keen interest in business, Andy was instrumental in setting up SIDE’s multi award-winning Production department. A graduate of the London School of Audio Engineering, he was drawn to the fledgling world of sound in video games. He has since worked on over 150 titles and expanded into emerging markets in software and entertainment.
Andy played a key role in SIDE’s acquisition by Pole To Win International in 2015.
He is a vocal champion of the need to bring consistently high quality character performances to interactive entertainment across multiple languages.
As a keen skier and fan of the great outdoors, Andy enjoys spending time in the mountains with his family & friends.
Regional Director ABO
As Regional Director of Asian Business Operations, Winston oversees Pole To Win’s operations in Shanghai, Korea and Singapore. Having worked for Japanese giants Panasonic and Toshiba, he gained invaluable work experiences which shaped his ideologies – traditional yet flexible – which he applies consistently to his work.
With more than 12 years of experience in engineering and operations management, he understands the importance of processes and the precision in which the processes are being carried out in an operations team. In the teams he has molded over the years, he has always advocated and instilled delivery of high quality work through efficient and effective methods.
An alumnus of Nanyang Technological University (Singapore), Winston graduated with honours in Electrical and Electronics Engineering. He is also an active grassroots leader in the Jalan Besar constituency in Singapore where he hopes to give back to the community by being the link between the residents and the Singapore Government agencies.
Senior Director of Quality Assurance
As Senior Director of Quality Assurance, Rangan oversees the global quality assurance service line. He heads up large global testing teams who follow his passion and drive to provide clients with a bespoke service of superior quality.
Rangan joined Pole To Win in 2011 and has been instrumental in growing Pole to Win’s Quality Assurance business line and establishing our global footprint as the leaders in mobile testing.
As an industry veteran, Rangan is one of the early innovators in mobile and web development and test strategies, and has successfully set up large studios for several leaders such as Electronic Arts & Bash Games (GSN Games). Rangan has also been a producer and designed several social games and is on the Board of Advisors for a Virtual Reality studio and a game development firm.
He pioneered the movement that transformed Hyderabad into one of the top hubs for gaming in India and has worked towards uniting the gaming community of India in his early days.
Outside of work, Rangan loves karaoke and shooting pool in various leagues in the USA.
Senior Director of Localization
As Senior Director of Localization, Chris leads PTWI’s key localization and translation service offerings. With deep domain expertise gained over more than 20 years, and a regular speaker and panel moderator in the games industry conference circuit, Chris is known as a leading subject matter expert in the industry.
Chris joined Pole To Win in 2015 and has successfully evolved the company’s global localization services while displaying precision and efficiency in his management style.
He has held various positions for a number of established industry leaders including 2K Games and Electronic Arts.